Backed by Accel, Index and a16z.
About the role
Decagon agents take action inside some of the most complex enterprise systems. You'll own everything that makes that possible. Integrations and connections, headless and SDK deployment, external APIs and developer experience, channel expansion and partnerships.
More about this role
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
The Product Management team owns Decagon’s platform and foundational features: agent building, eval, analytics, testing, experimentation, versioning, integrations, and enterprise controls. We work across every customer...
Browse similar: AI jobs · AI startup jobs · Startup jobs · San Francisco Bay Area