About the role
We’re hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform. This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success.
What they're looking for
- 3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company
- 1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience
- Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)
- Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned
- Strong written and verbal communication, composed and professional on video calls and in high-stress moments
- High emotional intelligence, empathy, and follow-through
More about this role
Decile Group ( https://decilegroup.com ) is transforming venture capital into a force for good in the world. We are working to launch 10,000 next-generation venture capital firms by 2030 , fundamentally changing the face of venture capital.
We operate an integrated platform for modern venture capital , spanning education, software, and fund operations. VC Lab trains the next generation of fund managers. Decile Hub provides AI-enabled tools for fund operations. Start Fund enables managers to launch institutional-grade funds in under 24 hours. Decile Capital deploys capital into emerging managers. Together, these offerings make venture capital more accessible to anyone with world-class ideas and execution.
Role Overview
We’re hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform. This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success.
- Serve as the primary contact for a portfolio of...
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