Thycotic is now Delinea, a PAM leader providing seamless security for modern, hybrid enterprises. With Delinea, privileged access is more accessible. Backed by Insight.
About the role
The Delinea Fastpath Customer Onboarding Manager owns the customer journey immediately following the sale, guiding new Fastpath Assure customers through implementation, configuration, training, and adoption, and ultimately transitioning them into an ongoing Customer Success or account management relationship.
What they're looking for
- 3+ years of experience in customer onboarding, implementation, or project management, ideally within a SaaS, security, or compliance software environment
- Familiarity with common ERP and business applications (Microsoft Dynamics 365, Oracle, SAP, NetSuite, Sage Intacct, Workday) and how access risk is managed within them
- Strong project management skills, with the ability to manage multiple concurrent onboarding engagements while maintaining clear timelines, milestones, and stakeholder communication
- Excellent verbal and written communication skills, with the ability to translate technical configuration work into clear business outcomes for both technical and non-technical stakeholders
- Comfortable working cross-functionally across Sales, Professional Services, Customer Success, Support, Product, and Engineering teams
- PMP, CAPM, or similar project management certification is a plus but not required
More about this role
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com , LinkedIn , X , and YouTube .
Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture...
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