Automate prior authorization and predict medication coverage, cost, and requirements at the point of prescription. 5x throughput, more approvals. Backed by South Park Commons.
About the role
We're hiring a Strategic Business Operations Lead to make sure every new strategic account actually runs well once it's signed. A new payer or PBM partnership goes live and a dozen operational questions come with it. Who works the queue. What the SLA is. Which cases need a human and which the product should handle. What "good" looks like in the numbers. You'll be the person who answers those questions, then builds the systems so nobody has to ask them again.
What they're looking for
- Our domain and product: how our workflows and automation layer map onto real payer, PBM, and provider processes, and where the product creates leverage
- How we operate: our escalation paths and engineering workflows, and how to raise an issue so it gets resolved fast
- Payer nuance: how different payers interpret prior authorization and benefit verification requirements, and what those differences mean for customers
More about this role
Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes—like benefit verification and prior authorization— we've been growing rapidly and over the past couple of years have helped over 2.5 million patients!
We’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.
We're hiring a Strategic Business Operations Lead to make sure every new strategic account actually runs well once it's signed.
A new payer or PBM partnership goes live and a dozen operational questions come with it. Who works the queue. What the SLA is. Which cases need a human and which the product should handle. What "good" looks like in the numbers. You'll be the person who answers those questions, then builds the systems so nobody has to ask them again.
Day to day that means...
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