Automate prior authorization and predict medication coverage, cost, and requirements at the point of prescription. 5x throughput, more approvals. Backed by South Park Commons.
About the role
We're hiring a Strategic Customer Success Manager to own our largest digital health and pharmacy accounts after they sign. This role doesn't carry a quota. You're measured on retention, renewals, and volume growth from your accounts, and you'll work closely with product and engineering. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Our domain: prior authorization, benefit verification, PBMs and payers, and why they matter to our customers
- Our customers' businesses: how a telehealth company or a pharmacy makes money, and where we fit
- Our product: what it does well and where it's still improving
More about this role
Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes—like benefit verification and prior authorization— we've been growing rapidly and over the past couple of years have helped over 2.5 million patients!
We’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.
We're hiring a Strategic Customer Success Manager to own our largest digital health and pharmacy accounts after they sign.
This role doesn't carry a quota. You're measured on retention, renewals, and volume growth from your accounts, and you'll work closely with product and engineering.
Day to day, you'll set success criteria with each customer, catch risk early from usage data, and find where accounts can grow. As we add customers, you'll also build the account plans and QBR...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs · San Francisco Bay Area