The foundational platform for enterprise Physical AI. Production-Hardened and Safe Physical AI for Enterprises. Backed by Kleiner Perkins and Lightspeed.
About the role
As an Application Support Engineer you are the front line between Dexterity’s NPI and deployed physical AI applications and our customers’ business-critical operations. Your mission is to keep production sites running smoothly, resolve complex software issues before they disrupt performance, and feed insights back to Engineering for continuous improvement.
What they're looking for
- System-level Troubleshooting across Linux, networking (TCP/IP, VLANs, VPNs), containers (Docker/K8s), and cloud services (AWS/GCP/Azure)
- Programming & Scripting — comfortable reading and writing Python, Bash, and SQL for diagnostics or small tooling
- Data-driven Mindset, ability to instrument, query, and visualize telemetry to inform decisions
- Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD)
- Aptitude for Hands-On Work in Physical-AI Environments — must be willing and able to power-cycle, jog, and calibrate super-humanoid robots on the warehouse floor, this role is not “desk-only.”
- Strong analytical and debugging skills, experience parsing logs and telemetry data
More about this role
At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.
Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed?
Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures.
We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
As an...
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