Startups · AI

Compliance Customer Success Manager

dili · New York, NY, US / Remote (US) · Remote

← All jobs
About dili

Automating Compliance for Construction. Backed by Y Combinator.

About the role

We’re looking for a proactive, detail-oriented Account Manager to help clients successfully manage onboarding and ongoing usage of our AI-powered prevailing wage platform. Prior experience in prevailing wage and apprenticeship / construction is preferred. We provide robust training and ongoing support to ensure your success. This role is perfect for someone eager to learn and grow quickly in a startup environment, with opportunities to advance into leadership roles as we scale.

What they're looking for

  • 2+ years of experience in detail-oriented, client-facing roles
  • Strong organizational, communication, and multitasking skills
  • An adaptable learner comfortable quickly mastering new software tools
  • Highly dependable and capable of independently managing multiple projects
More about this role

About Us

We're a fast-growing YC-backed startup using AI to simplify complex labor compliance processes for energy, infrastructure and other construction projects. Our platform automates prevailing wage and apprenticeship compliance audits, significantly reducing errors and administrative workload. By streamlining compliance, we empower clients to confidently navigate audits, maximize federal funding, and accelerate the industrialization boom in the US.

Role Overview

We’re looking for a proactive, detail-oriented Account Manager to help clients successfully manage onboarding and ongoing usage of our AI-powered prevailing wage platform. Prior experience in prevailing wage and apprenticeship / construction is preferred. We provide robust training and ongoing support to ensure your success. This role is perfect for someone eager to learn and grow quickly in a startup environment, with opportunities to advance into leadership roles as we scale.

Responsibilities

  • Serve as the primary client contact, clearly communicating compliance processes and requirements.
  • Manage key activities, including coordinating payroll documentation collection from subcontractors to ensure successful...

Read the full posting on dili's site ↗

Operations

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.