DIRECTV is an American digital entertainment services provider delivering sports, news, movies, family, and local programming channels. Backed by Space Capital.
About the role
When you join DIRECTV, you'll be part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. This opportunity to showcase your customer experience expertise and represent our company as the voice of our brand is now being offered as a work-from-home opening if within 75 miles of the work center at:
What they're looking for
- 6 months to 1 year of customer service work experience
- Familiarity with Windows computers
- An ability to deliver regular and reliable attendance
- A private or secluded work location within your residence
- Reliable LAN or WLAN internet service with speeds of at least 18mbps download, 12mbps upload that can be dedicated to DIRECTV work
More about this role
When you join DIRECTV, you'll be part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level.
This opportunity to showcase your customer experience expertise and represent our company as the voice of our brand is now being offered as a work-from-home opening if within 75 miles of the work center at:
2264 S. Bonito Way
Suite 150
Meridian, ID 83642
We care about your work-life balance, which is why we’re offering this role is fully remote. You will need a quiet, private spot at home where you can focus and take calls without interruptions.
As a Customer Service Representative (CSR) focused on retention, you’ll work on cultivating and retaining ongoing customers. You’ll take an empathetic and consultative approach as you persuade customers to maintain their services with us through complex issue resolution and process improvements. Your success will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience.
What...
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