Doctronic is the world's most popular AI doctor. 100% Private. Get free, personalized, and immediate access to comprehensible health information with real-time issue exploration, symptom checkers, and action plans. We promote educated interactions between... Backed by Lightspeed and USV.
About the role
Every signed partnership goes live on time, at quality, without engineering heroics. That is the whole mandate. We have live partners today and more in build, and we have learned the hard way that launch quality currently depends too much on who happens to be assigned. You will fix that: build the delivery pods, build the repeatable launch process, and own the launch date. Your primary metric is on-time launch rate, with a target of moving signature to go-live under 60 days.
What they're looking for
- 8+ years in implementation, professional services, technical program management or solutions delivery, including 3+ years managing people
- Has delivered technical integrations into regulated enterprises: health systems, payers, pharmacy, or financial services
- Technically fluent. APIs, webhooks, SSO, and healthcare data standards such as FHIR. You can hold your own with engineers and be useful in the conversation
- Has told a customer no and kept the relationship. This is the single most important thing we are screening for
- Has built process where none existed, rather than administered process someone else designed
- Writes clearly and runs a meeting well. Most of the failure modes in this job are communication failures
More about this role
Doctronic is the #1 AI doctor. Our AI is free, anonymous and HIPAA-compliant, and it has delivered over 30 million consults to date. In December 2025 we became the first and only AI legally authorized to practice medicine, renewing prescriptions autonomously under Utah's AI Learning Lab, and the first AI ever granted medical malpractice insurance. We are live in all 50 states and DC with AI and human physicians available 24/7, and we have raised $65M through our Series B from Abstract, Lightspeed, Union Square Ventures and others.
We are now building the enterprise organization that takes this to health plans, health systems and the wider healthcare ecosystem. This role owns everything that happens after a partner signs.
Every signed partnership goes live on time, at quality, without engineering heroics. That is the whole mandate.
We have live partners today and more in build, and we have learned the hard way that launch quality currently depends too much on who happens to be assigned. You will fix that: build the delivery pods, build the repeatable launch process, and own the launch date. Your primary metric is on-time launch rate, with a target of moving signature to go-live...
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