Tools for real-world operations for consumer goods. Backed by Madrona.
About the role
The Forward Deployed Services team is Doss's core delivery engine. Every customer win runs through it. This role sits at the intersection of product, professional services, and customer partnership. You'll own the end-to-end post-sales lifecycle for our largest clients while simultaneously building the capabilities and processes that scale the team as Doss moves upstream into upper mid-market and enterprise.
What they're looking for
- 10+ years in professional services, consulting, operations, technical program management, or product operations at a technology company. ERP experience is a plus, not a prerequisite
- Experience managing and developing a team. You've built something before, not just contributed to it
- Familiarity with forward deploy or embedded engineering models, where technical resources operate directly in customer environments to drive adoption and accelerate time-to-value
- Systems thinker. Our business is highly interconnected across people, process, and technology. You see how it fits together and know how to untangle it
- High-intensity operator. You've thrived in high-pressure environments like startups, consulting, or finance
- Technical from first principles. You can work through hard engineering and logic problems from intuition. You don't need to be an engineer, but you can't be intimidated by one
More about this role
A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:
Procurement
Inventory
Orders
Fulfillment
Finance
Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.
Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.
We recently raised a $55M Series B , co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.
DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.
The Forward Deployed Services team is Doss's core delivery engine. Every customer win runs through it.
This role sits at the intersection of product, professional services, and customer partnership. You'll own the end-to-end post-sales lifecycle for our largest clients while simultaneously building the capabilities and processes that scale the team as Doss moves upstream into upper mid-market and enterprise.
This is a...
Browse similar: Startup jobs · San Francisco Bay Area