Unify science and data insights with the Dotmatics R&D software solutions with best-of-breed applications. Backed by Insight.
About the role
We are looking for people who have significant experience within Professional Services, consulting or enterprise technology delivery, combined with demonstrated people leadership experience. The ideal candidate will have worked within scientific software, laboratory informatics, laboratory automation or a related enterprise SaaS environment , and will understand both the commercial realities of Professional Services and the complexities of delivering technology into scientific R&D organisations.
What they're looking for
- Lead and develop a high-performing team of technical and scientific Professional Services professionals across North America
- Build capability within the team through coaching, career development, skills planning and recruitment
- Provide leadership and subject-matter guidance for Lab Orchestration and laboratory automation engagements , including instrument integration, scientific data flows and laboratory workflow transformation
- Support the development of Dotmatics' Lab Orchestration delivery methodology, implementation patterns, best practices and reusable knowledge
- Provide oversight and governance for complex and strategic customer programmes, particularly where multiple technologies, workstreams or delivery teams are involved
- Lead or support strategic customer engagements from discovery and proof of concept through implementation and production adoption
More about this role
At Dotmatics, a Siemens company, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, SoftGenetics and Virscidian.
We have a vision for a new Lab of the Future that will change the future of scientific research.
We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making.
Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now.
Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order...
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