Drips.com features an AI engine that helps improve lead-to-call conversion and reduces overall lead generation costs. Backed by BlueCross BlueShield Venture Partners.
About the role
As a Production Build Specialist, you configure customer campaigns in our proprietary software and keep them running smoothly. This is a great opportunity to build technical and operational skills at a fast-growing company: you'll succeed here by staying organized, following process carefully, and being willing to learn a system that doesn't have an equivalent anywhere else. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Exceptional organization: you can manage a steady queue of requests, prioritize competing work, and keep things moving without dropping tasks. This is the single most important trait for this role
- Comfort with structured data: reading and editing JSON (or similar formats like XML or CSV), and using spreadsheets to track and organize configuration details
- Willingness and ability to learn proprietary software: you can pick up new interfaces, understand how settings fit together, and follow documentation without prior exposure to our specific tools
- Strong attention to detail: you catch mismatched IDs, incorrect mappings, and inconsistent rules before they cause issues
- Good problem-solving and communication skills: you ask clarifying questions when requirements are unclear, and can explain what you changed in plain language to non-technical partners
More about this role
Drips engages people in two-way, compliance-governed SMS conversations — the kind that get responses, drive action, and close the gaps traditional outreach leaves open.
In practice, that means Drips helps organizations connect with their customers through large-scale, automated text and phone campaigns. Our proprietary platform lets clients design conversations, schedule outreach, and route responses so the right messages reach the right people at the right time.
The Production Build Specialist role sits at the center of how those campaigns are configured and supported.
As a Production Build Specialist, you configure customer campaigns in our proprietary software and keep them running smoothly. This is a great opportunity to build technical and operational skills at a fast-growing company: you'll succeed here by staying organized, following process carefully, and being willing to learn a system that doesn't have an equivalent anywhere else. No coding or software engineering background is required to get started, and this role is well-suited to entry-level candidates — though prior experience in a technical, operations, or support-focused role is a plus.
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