Connect AI, data, and insurance operations with Duck Creek's Intelligent Core. Modernize P&C insurance, accelerate innovation, and scale without complexity. Backed by Insight.
About the role
The Principal Product Manager, Billing defines and evolves the product strategy for Duck Creek’s billing capabilities, ensuring solutions enable accurate premium billing, payment flexibility, direct or agency billing, operational efficiency, and financial integrity. This role owns the product roadmap for billing workflows, collections, and payment experiences and translates insurer billing practices, regulatory requirements, financial controls, and data-driven insights into scalable product capabilities.
What they're looking for
- Experience designing, building, or integrating sub-ledger or General Ledger solutions within insurance or financial services environments
- Deep understanding of P&C billing operations preferred, including invoicing, payment processing, collections, commissions, disbursements, reconciliation, and regulatory and compliance considerations, hands-on experience with billing systems preferred
- Proven ability to partner cross-functionally with engineering, data, architecture, finance, and business leaders, communicating clearly across technical and non-technical audiences
- Demonstrated judgment and autonomy in operating within defined strategic direction and governance frameworks, proactively identifying and surfacing risks, trade-offs, and dependencies with clear recommendations
- Strong execution discipline, including organizational rigor, professional documentation and decision rationale, accountability for commitments and outcomes, and the ability to manage ambiguity and shifting priorities in complex environments
More about this role
Helping careers take flight . Reshaping an industry. Enable your career to be Made on Duck Creek.
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance .
We have a flock of more than 1,500 employees across the globe and are proud to be a flexible-first company—an approach that remains foundational to how we work.
We empower our...
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