EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency. Backed by Bessemer, a16z and Sapphire.
About the role
We're looking for a Solutions Engineer to join our pre-sales and implementation team: someone who thrives at the intersection of technical depth, strategic thinking, and customer obsession.
What they're looking for
- 3+ years of experience in solutions engineering, implementation engineering, technical account management, or a closely related presales/post-sales technical role
- Proven track record of owning technical implementation for enterprise-grade customers, ideally in a SaaS or AI/ML-driven product environment
- Strong technical foundation: comfortable with APIs, system integrations, data flows, and configuration-heavy platforms, SQL proficiency and familiarity with BI tools (e.g., Looker, Tableau) a plus
- Excellent communicator and relationship builder: able to translate technical complexity into clear, confident language for both technical and non-technical stakeholders
- Strategically minded with strong customer instincts: you don't just implement, you advise, consult, and advocate for what will actually work
- Highly cross-functional: experienced working across Sales, CS, Product, and Engineering with a collaborative, no-ego approach
More about this role
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing : We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare : We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
We're looking for a Solutions Engineer to join our pre-sales and implementation team: someone who thrives at the intersection of technical depth, strategic thinking, and customer obsession.
This is not a support role. You'll be embedded...
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