Startups · AI

Agent Operations Associate

Ember AI · Burlingame, CA · On-site

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About Ember AI

DeFi MCP Server for web3 Agents. Vibecode framework for automating swaps and perpetuals. Backed by Techstars.

About the role

You’ll sit at the intersection of customers, operations, product, and engineering—working directly with healthcare organizations to make sure Ember is deployed successfully. You’ll understand how they operate day-to-day, onboard their teams and data, configure workflows, solve problems as they arise, and help turn messy real-world requirements into systems that actually work.

More about this role

𝗔𝗕𝗢𝗨𝗧 𝗘𝗠𝗕𝗘𝗥

Ember is building agents that help healthcare providers get paid for the care they deliver without all the administrative work that gets in the way.

Healthcare revenue cycle management is still run by fragmented data, manual workflows, and large operations teams. Ember works directly with physician groups and healthcare systems to automate these workflows while maintaining the accuracy and reliability required in healthcare.

We’re backed by YC and Nexus Venture Partners, and growing at 8x year-over-year with 250% NRR as customers consistently expand usage.

𝗔𝗕𝗢𝗨𝗧 𝗧𝗛𝗘 𝗥𝗢𝗟𝗘

You’ll sit at the intersection of customers, operations, product, and engineering—working directly with healthcare organizations to make sure Ember is deployed successfully.

You’ll understand how they operate day-to-day, onboard their teams and data, configure workflows, solve problems as they arise, and help turn messy real-world requirements into systems that actually work.

𝗪𝗛𝗔𝗧 𝗬𝗢𝗨’𝗟𝗟 𝗗𝗢

Own customer implementations end to end, including onboarding, workflow design, configuration, training, and launch.

Join customer calls, answer questions, investigate problems, and ensure deployments progress...

Read the full posting on Ember AI's site ↗

Operations

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