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About the role
The Director of HR Operations will build and lead a scalable HR operations function that delivers consistent, responsive, and compliant support across the employee lifecycle. As a member of the HR Leadership Team, the incumbent will manage a team of HR Generalists and own employee performance, compliance, be a strategic partner to other HR Centers of Excellence (COEs) including Total Rewards, Learning, and Talent Acquisition.
What they're looking for
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Seven or more years of progressive HR experience, including leadership of HR operations, shared services, or a comparable function
- Demonstrated success building or scaling global HR operations, an HR help desk, or an employee-support center
- Deep knowledge of employee relations, investigations, policy administration, employment compliance, and risk management
- Experience owning an HRIS roadmap, data governance, integrations, security, reporting, and vendor management
- Experience using UKG or other similar HRIS system required
More about this role
The Director of HR Operations will build and lead a scalable HR operations function that delivers consistent, responsive, and compliant support across the employee lifecycle. As a member of the HR Leadership Team, the incumbent will manage a team of HR Generalists and own employee performance, compliance, be a strategic partner to other HR Centers of Excellence (COEs) including Total Rewards, Learning, and Talent Acquisition. The role will also own HRIS strategy and governance, people metrics, executive and Board reporting, the strategic HR project portfolio, and the HR team budget. The ideal candidate is a builder and operator who can translate business priorities into practical and forward-looking systems, service standards, insights, and disciplined execution in a fast-paced, changing environment.
Key Relationships: Executive Leadership Team, Finance, Legal, IT, HR Business Partners, and HR Centers of Excellence
Direct Reports: HR Generalist Team, HR Manager, and HRIS Analyst
- Build, lead, coach, and develop a high-performing, modern HR operations team with clear roles, service standards, decision rights, and accountability.
- Design and launch an HR tools that leverage...
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