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Client Success Manager

EmployerDirect Healthcare · Remote, USA · Remote

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About EmployerDirect Healthcare

See how Lantern’s specialty care platform connects employees to high-quality surgical care through our Network of Excellence for surgery.

About the role

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

What they're looking for

  • Bachelor's degree or equivalent experience
  • 5+ years of experience of client relationship an d /or account management experience within the employee benefits, healthcare, or consulting industry , including at least one startup
  • Willingness to travel up to 20%-25%
  • Experience using Salesforce and SharePoint, Data Integration knowledge , and a background in Health Plan, TPA, Insurance, and/or benefits
  • You have the GRIT , drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas
  • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change
More about this role

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

The CS M will be responsible for cultivating and maintaining strong relationships with a portfolio of clients , both existing and new, ensuring successful day‑to‑day delivery and long‑term value from our products and services. This is a highly hands‑on role that blends proactive planning with daily execution, requiring strong follow‑through, attention to detail, and ownership of client...

Read the full posting on EmployerDirect Healthcare's site ↗

Client Success

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