Encord is the multimodal data layer for physical AI. Manage, curate, annotate, and align petabytes of data - from sensor streams to video to text. Trusted by 300+ AI teams including Woven by Toyota, AXA, UiPath, Zipline, and more. Backed by Y Combinator and CRV.
About the role
As Encord's first Account Manager in New York City, you won't just own a book of business — you'll help define what post-sales excellence looks like on the East Coast. You'll own and grow a portfolio of strategic customers, with a focus on expanding usage, driving adoption, and ensuring customers get maximum value from our platform — from autonomous vehicle companies to medical imaging teams and next-gen robotics manufacturers.
What they're looking for
- Excited by the founding opportunity — you want to help shape the NYC office, not inherit a finished motion
- Ability to engage confidently with technical stakeholders (ML engineers, data leads, CTOs)
- Strong relationship builder with a genuine interest in solving customer problems
- Comfortable in a fast-moving, high-growth start-up environment
- Experience with HubSpot, Salesforce, or similar CRM tools
- Curious, driven, and excited by the potential of AI and data infrastructure
More about this role
Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.
Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.
As Encord's first Account Manager in New York City, you won't just own a book of business — you'll help define what post-sales excellence looks like on the East Coast.
You'll own and grow a portfolio of strategic customers, with a focus on expanding usage, driving adoption, and ensuring customers get maximum value from our platform — from autonomous vehicle companies to medical imaging teams and next-gen robotics manufacturers.
You'll work directly with technical and commercial stakeholders, understanding their ML workflows and identifying opportunities for growth. As one of the founding members of the NYC team, you'll have a real hand in shaping how we build the customer relationship function in this market.
This is a great fit for...
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