Backed by Lightspeed.
About the role
As a Senior Technical Customer Success Architect at Endor Labs, you own our most strategic, highest-ARR accounts, acting as the senior relationship owner and trusted advisor to security and engineering leadership on the customer side.
What they're looking for
- Proven Strategic Account Experience: 8+ years in customer success, account management, or consulting roles managing enterprise, high-ARR accounts, ideally in B2B SaaS or security
- Executive Presence: Demonstrated ability to build trust and influence at the VP/C-level, running business reviews and navigating complex, multi-stakeholder organizations
- Data-Driven: Comfortable analyzing adoption and usage data to extract insights, quantify value delivered, and turn findings into concrete commercial recommendations
- Consultative Mindset: A strategic advisor's instinct, able to diagnose a customer's broader security program maturity and guide them toward outcomes, not just answer the immediate question
- Exceptional Communicator: Able to translate technical detail into business language for executives, and business priorities into technical direction for engineering teams
- AI-Augmented Efficiency: Comfortable using AI agents and tools such as Claude to research accounts, prepare for meetings, and streamline day-to-day workflows, freeing up more time for high-value customer engagement
More about this role
Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.
Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures.
Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation!
As a Senior Technical Customer Success Architect at Endor Labs, you own our most strategic, highest-ARR accounts, acting as the senior relationship owner and trusted advisor to security and engineering leadership on the customer side. You're technical enough to understand everything happening in a modern AppSec program, but your...
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