Enterpret is the customer intelligence infrastructure that connects support, sales, and market signals into structured context teams and Al can use to drive retention and revenue. Backed by Kleiner Perkins and Peak XV.
About the role
Our Forward Deployed Engineering team builds exactly what a customer needs on top of the Enterpret platform, at the speed the deal or renewal demands. A custom solution, a product extension, a new capability. Every engagement has a named customer, a named outcome, and an end date. A win counts when the customer uses what we built and keeps using it. What proves general graduates into the product through the owning teams, so every engagement makes the platform stronger.
What they're looking for
- Run the team. Manage the FDE engineers in Bengaluru. Own intake, prioritization, onsite nominations, and handoffs. Be the bridge between US customers and the India team, so context flows both ways every day
- Hold the bar. FDE holds the same bar as product engineering. Raise the team's product breadth until every engineer can answer for the whole product in front of a customer
More about this role
As the world moves to AI native applications, one element matters more than anything: the data. At Enterpret, we are unlocking the most impactful dataset for businesses, customer feedback. We centralize feedback across every source, like Twitter, Salesforce, Zendesk, Slack, Intercom, community forums, surveys, and Gong calls, into a single context graph. On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams query, monitor, and act on customer intelligence wherever they work, whether that's inside Enterpret, in Slack, or in their own AI tools through our MCP server.
Our customers include companies like Canva, Notion, WisprFlow, ElevenLabs, OpenRouter, Western Union, and several other Product Led Growth decacorns and F500 companies. We are backed by Kleiner Perkins, Peak XV Partners, and Unusual Ventures.
Our engineering culture is AI-native from the ground up. Agents, LLMs, and applied ML are not a side project here, they are the core of how we build. We work at the edge of what is possible in agentic systems and push past it.
Our Forward Deployed Engineering team builds exactly what a customer needs on top of the Enterpret platform, at...
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