Entrata is a property management software that integrates various functionalities to streamline operations for property managers and residents. Backed by Pelion Venture Partners.
About the role
Build and maintain strong, long-term relationships with key stakeholders within assigned accounts. Develop account plans outlining strategies for growth, retention, and upsell opportunities.
What they're looking for
- Demonstrated ability to manage and grow multiple client accounts effectively
- Strong analytical, problem-solving, and organizational skills
- Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences
- Proficiency in managing client relationships and influencing outcomes in a cross-functional environment
- Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent work experience
More about this role
The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth. This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives. The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience.
Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.
Develop account plans outlining strategies for growth, retention, and upsell opportunities.
Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.
Understand client business objectives, challenges, and operations to effectively position Entrata solutions.
Provide consultative guidance to clients on best practices, industry trends, and product utilization.
Identify and pursue opportunities for account expansion and revenue growth.
Communicate product updates, new features, and relevant developments to client stakeholders.
Analyze account data to...
Browse similar: Startup jobs · Remote jobs