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Pre Sales Solutions Engineer

Envoy · New York City, NY · On-site

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About Envoy

Trusted visitor management, workplace management, and emergency management to help your company run a better and safer workplace. Backed by a16z and Menlo.

About the role

The Solutions Engineering team at Envoy lives within the Customer Success organization but touches every team (sales, product, engineering, finance, etc). The team is adaptable and has the uncanny ability to pick up new skills quickly. Each day is different and involves assisting Account Executives with the pre-sales process, fielding security questions, QA’ing experimental functionality, or jumping on a call to triage and solve customer issues.

What they're looking for

  • Scrappy. You find the workaround, and you know when a workaround is the wrong answer
  • A self-starter who owns projects end to end and does well on a small team where the scope isn't fully defined
  • Security-conscious. You treat our customers' data posture as something to be able to defend, not just describe
  • Genuinely interested in helping teammates get better — the team is small enough that what you learn should not stay with you
  • Working knowledge of EU data protection as it shows up in enterprise deals: GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure. You've been in these conversations before and don't need Legal in the room for the first one
  • Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services
More about this role

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location.

From manufacturing sites and data centers to pharmaceutical labs, healthcare facilities, and corporate headquarters, Envoy makes safety, security and associated regulatory compliance something our customers can be proud of. The industry is littered with box-checking and arcane manual processes as the standard and we see our role as the company to bring experience, efficiency and simplicity everywhere. Great experiences bring great security – it's a requirement. We hope this problem space excites you and we hope you're ready to come sweat the details with us – we have a lot of customers counting on us! And it certainly won't be easy.

Learn more at envoy.com

The Solutions Engineering team at Envoy lives within the Customer Success organization but touches every team (sales, product, engineering, finance, etc). The team is adaptable and has the uncanny ability to pick up new skills...

Read the full posting on Envoy's site ↗

Sales & Marketing

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