Legal AI software for plaintiff law firms: handle more cases, increase settlement values, and grow revenue without adding headcount. Trusted by 1,200+ firms. Backed by Lightspeed, a16z and Menlo.
About the role
We're hiring a Senior Manager, Lifecycle & Retention to own what happens to a law firm after they sign. You'll report to the VP of Growth and Monetization, with the post-sale customer lifecycle as your scope and a direct line to the person accountable for it.
What they're looking for
- 5+ years in lifecycle, CRM, or retention marketing, owning customer email programs across the full lifecycle rather than one stage of it
- Programs you built at every stage. Come ready to walk through an onboarding sequence you designed, an adoption campaign that changed usage, and a churn or NRR number you moved
- Strong writer. You'll be asked for email samples you personally wrote
- Deep hands-on experience with a lifecycle platform such as Iterable, Braze, Customer.io, or HubSpot, including the data model behind it, and with behavior-triggered programs rather than scheduled sends
- Comfort working directly in product analytics such as Amplitude, and enough SQL to pull your own segments and cohorts
- Working knowledge of deliverability, sending infrastructure, and how to protect a domain's reputation
More about this role
About Eve
Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong.
Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast.
Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.
Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.
AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.
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