Transform your approach to litigation and investigations. Everlaw powers your legal teams and the AI tools they use. Backed by a16z and Menlo.
About the role
As Senior Manager, User Experience Research , you'll lead Everlaw's user research function as a strategic player-coach, uncover foundational insights, bring clarity to complex problems and shape the future of our AI-powered litigation platform. You will partner with cross-functional leaders to focus research capacity on the highest-impact questions, personally lead strategic studies, and turn insights into compelling narratives that influence product strategy and priorities.
What they're looking for
- You have at least 8 years of user research experience, with a track record of shaping product strategy for complex B2B SaaS, enterprise, data-heavy, or regulated products
- You've demonstrated the ability to elevate research practice and mentor researchers, with experience leading or managing research team members
- You bring deep expertise in mixed-methods research, seamlessly combining qualitative discovery, quantitative methods, and product analytics to answer complex questions
- You've exceptional synthesis and storytelling skills, turning complex data into compelling narratives that build conviction and influence executive decisions
- You are skilled at translating complex business problems into structured research plans and bringing cross-functional partners along to shared understanding
- You apply strong judgment and prioritization across competing initiatives, with excellent communication skills that let you influence, align, and inspire across functions
More about this role
As Senior Manager, User Experience Research , you'll lead Everlaw's user research function as a strategic player-coach, uncover foundational insights, bring clarity to complex problems and shape the future of our AI-powered litigation platform. You will partner with cross-functional leaders to focus research capacity on the highest-impact questions, personally lead strategic studies, and turn insights into compelling narratives that influence product strategy and priorities. In this role, you will build a durable understanding of our customers, elevate research craft, scale the practice through thoughtful democratization and AI-enabled tools, and develop researchers to do their best work.
This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
- Built for the AI Era: Everlaw has been committed to AI-assisted workflows for over a decade with tools like predictive coding, document clustering, and ML translation. We’ve continued this leadership into the generative AI era, with best-in-class AI features like deep dive and coding suggestions built with principled design, rigorous...
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