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Senior Technical Implementation & Accounts Manager (Clinical Operations)

Everly Health · Austin, TX · Hybrid

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About Everly Health

Backed by Lux.

About the role

Security Notice : Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/ .

What they're looking for

  • A client-obsessed, solutions-oriented partner who is energized by building long-term relationships and turning complex requirements into practical, scalable programs
  • A confident communicator who can engage comfortably with clinical leaders, operations teams, and technical stakeholders at large healthcare and diagnostics organizations
  • A systems thinker who enjoys mapping end-to-end workflows, identifying failure modes, and designing processes that are robust, compliant, and easy to operate
  • A collaborator who thrives in fast-paced, high-growth, mission-driven environments and is comfortable navigating ambiguity while still driving clarity and outcomes
  • Equally comfortable getting into the details of a configuration or report and zooming out to connect those details to client strategy and business value
  • 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital health, or health tech
More about this role

Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens. Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.

  • Own the end-to-end post-sale relationship for an assigned portfolio of Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, technical questions, and clinical operations topics.
  • Lead structured discovery and ongoing strategy...

Read the full posting on Everly Health's site ↗

Clinical

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