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Technical Account Manager

Evinced · East Coast, United States · Remote

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About Evinced

Coding for maximum reach doesn’t have to be painful or slow. Meet the only solution that automatically finds, clusters, and tracks accessibility problems, even ones that used to require manual audits to find. Backed by Insight.

About the role

We are looking for a highly experienced and self-driven Technical Account Manager, based in USA in EST time zone , to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management.

What they're looking for

  • Own the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion
  • Own onboarding and time-to-value. Build and execute the customer onboarding plan, partnering with Sales and Solutions Engineers
  • Drive adoption & Utilization within our product line
  • Troubleshoot complex issues - working closely with Support on tickets and bugs
  • Conduct QBRs, user interviews, customers’ on-sites,, high-quality demos and training sessions
  • Partner with your enterprise Account Executives to align on customer outcomes, expansion, and renewal
More about this role

We know the title says "About Us." But really, it's all about you.

At Evinced, we believe the way to make a true difference starts with our team — people passionate about solving complex technical challenges and creating a positive impact.

Forget about the buzzwords. Want to work on products that break barriers and build an inclusive digital space?

At Evinced, you'll be creating disruptive new ways for developers to build accessible web and mobile apps that work for everyone, by developing AI-enabled tools and frameworks that find, cluster, and track accessibility problems automatically — saving developers time and reducing risk.

Ready to make your impact on different products, the roadmap, and most importantly — on billions of people worldwide who experience disabilities?

It's more than a job. It's a mission.

We are looking for a highly experienced and self-driven Technical Account Manager, based in USA in EST time zone , to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management.

You'll serve as a trusted technical advisor —...

Read the full posting on Evinced's site ↗

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