Get innovative vaginal healthcare, powered by our state-of-the-art Vaginal Microbiome Test. Our clinical care platform includes Rx for bacterial vaginosis (BV), yeast infections, aerobic vaginitis, fertility and more. Trusted by 100,000+ users. Backed by General Catalyst.
About the role
We’re looking for a Clinical Success & Operations Manager to help build the partner experience layer of Evvy’s commercial organization. You’ll own the ongoing experience for Evvy’s clinic and practitioner partners after they sign — serving as their primary strategic point of contact, internal advocate, and trusted operational partner. Your job is not just to solve problems, but to proactively improve how clinics experience Evvy over time.
What they're looking for
- Serve as the primary day-to-day contact for Evvy’s clinic and practitioner partners
- Build strong, trusted relationships across clinic teams and become a reliable strategic partner over time
- Ensure every new partner has a seamless onboarding experience, from account setup through first order and ongoing adoption
- Proactively identify friction points, adoption barriers, and opportunities to improve the partner experience
- Partner closely with Operations to resolve complex or high-priority partner issues with speed and care
- A relationship builder at heart. You genuinely enjoy being the person that partners rely on, and you take pride in making their experience with Evvy exceptional
More about this role
At Evvy, we believe the female body shouldn’t be a medical mystery.
We are a precision women’s health company leveraging the vaginal microbiome to improve outcomes across a woman's lifespan. Backed by $60M+ from leading investors, we serve over 100,000 patients and 3,000 providers nationwide with our validated Vaginal Microbiome Test and AI-powered personalized care platform.
Through this work, we have built the world’s largest dataset on the vaginal microbiome — a proprietary foundation that will drive breakthroughs in infertility, preterm birth, gynecological cancers, and beyond.
Evvy is a generational opportunity in women's health — and we're at the inflection point.
We’ve built a dataset no one has. Evvy has generated the world’s largest vaginal microbiome dataset from 100,000+ patients, uncovering novel biological markers underlying women’s health conditions that collectively cost the healthcare system $180B+ annually.
Validated, AI-first platform. We’ve built a comprehensive testing and care platform that unlocks personalized treatment pathways for each patient. Our work is supported by research published in major peer-reviewed journals and presented at major clinical...
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