Expedia Group is your gateway to the world of travel through trusted brands, leading technology, and a global marketplace connecting travelers, partners, and experiences.
About the role
Determine whether a performance gap requires a course, in-the-flow support, a knowledge solution, or no build at all. Establish standards, templates, and quality gates that enable contributors, subject matter experts, contractors, and AI-assisted authors to produce high-quality content.
What they're looking for
- Applied knowledge of adult learning theory and its use in determining what solution to build
- Hands-on instructional design and course development experience
- Sound judgment in evaluating content quality, prioritization, and business value
- Systems thinking, with the ability to anticipate how content, tooling, and process decisions affect adjacent teams
- Ability to execute clearly defined work and independently bring ambiguous requests to a focused solution
- Experience organizing and maintaining content in systems such as GitHub and Confluence
More about this role
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.
Expedia Technology teams partner with our Product teams to create innovative products, services, and tools...
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