Backed by Insight and Pear VC.
About the role
Receive pre-alert/shipment documents from origin offices or overseas agents. Coordinate with customs broker for clearance status and resolve any holds (exam, AMS, PGA, etc.).
What they're looking for
- Pre-Arrival Coordination & Arrival Notice Management
- Follow up with steamship lines for ISF confirmation, Arrival Notice, and freight invoices
- Review all charges (ocean freight, origin costs, documentation fees, amendments, etc.) and prepare accurate Arrival Notice billing
- Issue Arrival Notice + invoice to the consignee/broker minimum 7 days prior to vessel arrival (or immediately for late vessels) to ensure timely payment and avoid delays
- Customs Clearance & Last Free Day (LFD) Management
- Track Last Free Day for both demurrage (storage) and detention (container use) daily
More about this role
About Expedock
We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential
About the Client
Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.
Schedule: Night Shift
The Mission: Manage end-to-end ocean import shipments, ensuring compliance with global trade regulations while proactively identifying, managing, and resolving exceptions through close coordination with overseas agents, carriers, customs brokers, and internal teams.
- Pre-Arrival Coordination & Arrival Notice Management
Receive pre-alert/shipment documents from origin offices or overseas agents.
- Follow up with steamship lines for ISF confirmation, Arrival Notice, and freight invoices.
- Review all charges (ocean freight, origin costs,...
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