Backed by Insight and Pear VC.
About the role
You'll be the engine room of the Property Services team. While the Property Managers focus on their sites, contractors and compliance decisions, you'll keep the administration running smoothly behind them: triaging the shared inbox, keeping records and certificates up to date, chasing contractors and quotes, and making sure nothing slips through the cracks.
What they're looking for
- Inbox and administration
- General filing and record keeping, ensuring guarantees, warranties and certifications are logged accurately on our property management system
- Reviewing and processing incoming maintenance requests
- Keeping tasks and records up to date in Teamwork, our task management system, and attending weekly team meetings with your work accurately reflected
- Compliance support
- Organising statutory inspections and servicing visits with contractors (gas safety, servicing schedules and similar)
More about this role
About Expedock
We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.
Who We Need
You'll be the engine room of the Property Services team. While the Property Managers focus on their sites, contractors and compliance decisions, you'll keep the administration running smoothly behind them: triaging the shared inbox, keeping records and certificates up to date, chasing contractors and quotes, and making sure nothing slips through the cracks.
You'll work under the instruction of the Property Managers, but we'll expect you to take real ownership of your areas and to flag issues early rather than wait to be asked.
The ideal candidate is an organized, proactive problem solver with strong UK housing compliance knowledge, excellent remote communication skills, and a calm, customer-focused approach under pressure.
Key Responsibilities
- Inbox and administration
Allocating and triaging emails in the shared Property Services inbox, responding to first-line queries yourself and escalating issues to the right Property Manager
- General filing and record keeping, ensuring guarantees,...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs