Backed by Insight and Pear VC.
About the role
We are seeking a detail-oriented, technical QA / Data Collection Engineer to assist with test execution, issue reporting, and hardware-level troubleshooting. In this role, you will run proprietary collection software, execute structured test plans, and perform exploratory testing to ensure seamless performance across target environments.
What they're looking for
- Software Setup & Maintenance: Install, configure, and maintain collection and QA software on personal hardware that meets target operational specifications
- Test Execution: Perform structured test plans alongside ad-hoc exploratory QA before and during data collection runs
- Issue Reproduction & Logging: Identify and reproduce bugs, gather necessary crash logs and screenshots, and write clear, step-by-step reproduction instructions
- Communication & Escalation: Document and report findings concisely via Slack in written English, escalating critical issues to team leads as appropriate
- Feedback Filtering: Serve as a first-line triage layer, filtering out noise to deliver concise, high-signal technical feedback to client engineering teams
- Technical Background: Educational background in IT/Computer Science or equivalent hands-on experience in technical support and troubleshooting
More about this role
Schedule: Flexible
About Expedock
We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential
Who We Need
We are seeking a detail-oriented, technical QA / Data Collection Engineer to assist with test execution, issue reporting, and hardware-level troubleshooting. In this role, you will run proprietary collection software, execute structured test plans, and perform exploratory testing to ensure seamless performance across target environments.
The ideal candidate possesses a strong technical foundation in PC hardware and basic networking, excellent troubleshooting skills, and the ability to communicate clear, actionable bug reports in written English.
Responsibilities
- Software Setup & Maintenance: Install, configure, and maintain collection and QA software on personal hardware that meets target operational specifications.
- Test Execution: Perform structured test plans alongside ad-hoc exploratory QA before and during data collection runs.
- Issue Reproduction & Logging: Identify and reproduce bugs, gather necessary crash logs and screenshots, and write clear, step-by-step...
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