Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
As an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving growth and strategy for Extend’s largest omnichannel merchants. This is a critical role centered on existing account growth, strategic relationship management, and optimization. This role requires a deeply strategic thinker with a proven track record in management consulting or dynamic startup environments who can translate high-level goals into actionable, measurable plans for our most strategic partners.
What they're looking for
- Bachelor’s degree with 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience
- A talent for breaking down complex problems and the ability to translate high-level goals into relevant and actionable plans
- In-depth understanding of value drivers in revenue share business models
- Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders
- Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills
- Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, and scope
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
As an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving growth and strategy for Extend’s largest omnichannel merchants. This is a critical role centered on existing account growth,...
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