Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
You'll join our centralized Risk, Analytics & Data Science team at Extend, where you'll play an essential role in the risk monitoring process for our product protection and shipping protection offerings. You will collaborate with cross-functional teams to help Extend maintain a healthy loss ratio through premium changes, underwriting process and claims initiatives.
What they're looking for
- Strong analytical and data skills spanning SQL, Python or R, pipeline development and data modeling (dbt, Snowflake), and visualization tools such as Tableau or Streamlit
- 5+ years of experience working on actuarial pricing, predictive modeling or other Risk Analytics related areas
- Ability to dive deep into data and communicate insights to audiences of all backgrounds, especially to teams with less data & analytics experience
- Relevant Actuarial experience (such as Associate of the Casualty Actuarial Society (ACAS) or equivalent exam experience) preferred but not required
- Excited and passionate about the new AI tools (Claude, Gemini, etc.) and eager to learn how that can help improve our day-to-day efficiency
- Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
You'll join our centralized Risk, Analytics & Data Science team at Extend, where you'll play an essential role in the risk monitoring process for our product protection and shipping protection offerings. You will...
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