Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
The Fraud Intelligence team is the magic behind Extend’s post-purchase protection platform. We build and refine cutting-edge analytics engines based on signals and transactions from hundreds of millions of users to detect and prevent fraud, drive smarter decisions, and unlock business value.
What they're looking for
- Hands-on, proactive, and analytical professional who is passionate about using data to solve complex, real-world problems
- 6+ years of experience in fraud analytics, ideally within an e-commerce or retail environment
- 2+ years of experience mentoring and managing analytics teams
- Prior experience in a startup or high-growth environment is preferred
- Expertise in core analytics concepts, including statistical analysis, data wrangling, and data storytelling
- Proficiency in SQL, experience with Python
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
The Fraud Intelligence team is the magic behind Extend’s post-purchase protection platform. We build and refine cutting-edge analytics engines based on signals and transactions from hundreds of millions of users to detect...
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