Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
You'll join our centralized Risk, Analytics & Data Science team as a Manager, to serve as the most senior technical voice in the Risk Analytics function as well as the leading member to help build the entire function / team. You'll have full ownership of the Risk Function of Extend: the pricing methodology we standardize on, the risk framework leadership uses to make portfolio decisions, and the technical bar for the function as a whole.
What they're looking for
- 8+ years of experience in actuarial pricing, predictive modeling, or other Risk Analytics related areas, with a track record of owning methodology or strategy
- Strong analytical and data skills spanning SQL, Python or R, pipeline development and data modeling (dbt, Snowflake), and visualization tools such as Tableau or Streamlit
- Demonstrated experience mentoring senior analysts or data scientists and raising a team's technical bar without formal authority
- Ability to dive deep into data and communicate insights to audiences of all backgrounds, including the C-suite and teams with less data & analytics experience
- Relevant Actuarial experience (such as Associate of the Casualty Actuarial Society (ACAS) or equivalent exam experience) preferred but not required
- Excited and passionate about the new AI tools (Claude, Gemini, etc.) and eager to learn how they can help improve our day-to-day efficiency
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
You'll join our centralized Risk, Analytics & Data Science team as a Manager, to serve as the most senior technical voice in the Risk Analytics function as well as the leading member to help build the entire function /...
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