Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
Extend runs a service-contract business where every dollar must be traceable from inbound merchant data, through our operational and analytics databases, into the accounting system, and back out to obligor, reinsurer, and audit reporting.
What they're looking for
- 4-6 years in analytics or data engineering. Building analytical or financial models in dbt (or equivalent) under version control, with testing and PR reviews
- Strong SQL. You write efficient, well-structured SQL against large financial datasets, and you can trace complex existing models to confirm the logic matches the business intent
- Reconciliation instincts. You know what a source of truth is, how to prove two systems agree, and what to do when they don’t
- Comfort with financial data. A wrong number here reaches an invoice, an auditor, or a partner, and you work accordingly
- API fluency for investigating and correcting operational data
- Clear written communication. You’ll explain data to accountants and account owners, and push back when a request doesn’t hold up
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
Extend runs a service-contract business where every dollar must be traceable from inbound merchant data, through our operational and analytics databases, into the accounting system, and back out to obligor, reinsurer, and...
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