Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
About the role
The Fraud & Machine Learning team is the secret sauce behind Extend’s post-purchase protection platform. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals and transactions from hundreds of millions of users to detect and prevent fraud, assess risk, and unlock business value.
What they're looking for
- Hands-on, proactive, and analytical professionals who are passionate about using data to solve complex, real-world problems
- Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, Operations Research, Physics or related field
- 3+ years of work experience building and deploying machine learning systems into production
- Strong proficiency in Python and SQL
- Strong understanding of ML fundamentals: model selection, evaluation methodology, feature engineering, and common failure modes
- Hands-on experience with PyTorch, scikit-learn, and XGBoost (or similar gradient boosting frameworks)
More about this role
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
The Fraud & Machine Learning team is the secret sauce behind Extend’s post-purchase protection platform. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals...
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