Get office catering from restaurants near you. Check out menus, reviews, and on-time delivery ratings. Backed by Insight, Lightspeed and SoftBank VF.
About the role
As Director of Fulfillment Network Optimization, you will own the strategies and day-to-day operations that keep our fulfillment engine running reliably at scale. Reporting to the VP of Delivery & Fulfillment, you will sit at the intersection of delivery operations, data intelligence, and strategic partnership management — translating complex operational realities into innovative solutions that drive consistent, excellent experiences for our customers, caterers, and delivery partners.
What they're looking for
- 7-10 years of relevant delivery, logistics, or fulfillment operations experience, with demonstrated expertise in managing complex partner networks
- Strong relationship management and negotiation skills — you build trust quickly with both internal stakeholders and external commercial partners at all levels
- Proven data analytics skills and the ability to translate data into strategic action, comfortable with ambiguity and hypothesis-driven decision-making
- Experience mapping and innovating operational processes, with a bias toward automation, efficiency, and scalable systems
- Track record of leveraging cross-functional stakeholders to manage and execute high-impact, complex projects
- Technology orientation — comfortable working alongside Product & Engineering teams to shape platform capabilities, data integrations, and intelligent workflows
More about this role
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
As Director of Fulfillment Network Optimization, you will own the strategies and day-to-day operations that keep our fulfillment engine running reliably at scale. Reporting to the VP of Delivery & Fulfillment, you will sit at the intersection of delivery operations, data intelligence, and strategic partnership management — translating complex operational realities into innovative solutions that drive consistent, excellent experiences for our customers, caterers, and delivery partners.
Our catering partners handle the majority of our deliveries. Our third-party delivery network, Dispatch, unlocks additional capacity that lets caterers take on more volume, gives customers access to more food...
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