Get office catering from restaurants near you. Check out menus, reviews, and on-time delivery ratings. Backed by Insight, Lightspeed and SoftBank VF.
About the role
We are looking for a Director of Product to define and own the Delivery & Fulfillment Intelligence Platform — the system of record and the system of intelligence for every delivery on our network. The scope runs the full lifecycle: demand and capacity planning, promise and lead-time calculation, routing and dispatch, in-flight risk detection and intervention, handoff and setup, and the learning loop that makes the next delivery better than the last.
What they're looking for
- Experience hiring, developing, and retaining strong product managers — and the judgment to know when to coach and when to take the pen yourself. You are a builder who leads, not a manager who reviews
- Real depth in at least two of: routing and dispatch optimization, ETA and travel-time prediction, demand and capacity forecasting, risk scoring and anomaly detection, or geospatial data systems
- Deep analytic ability. You build the metrics framework yourself, you find the data quality problems before anyone reports them to you, and you do not accept a number you cannot reconcile
- Experience within food delivery, restaurant technology, or B2B logistics is a plus
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable
More about this role
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
Catering delivery does not get a second chance. There are forty people in a conference room, a meeting that starts at noon, and one shot to get hot food through a loading dock, past a security desk, up a service elevator, and set up on a table. That is a fundamentally different problem than dropping a burrito at a doorstep, and the industry has never built for it. We orchestrate that last mile across the country every day, at a volume and complexity most people never see. The software to do it consistently well does not exist off the shelf.
We are looking for a Director of Product to define and own the Delivery & Fulfillment Intelligence Platform — the system of record and the system of...
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