Fast Radius, Inc. is a leading cloud manufacturing and digital supply chain company. Backed by Energize Ventures.
About the role
The Sales Manager plays a critical leadership role in driving revenue growth, customer satisfaction, and successful program execution across existing and new business opportunities. In this onsite role, you will translate strategic customer priorities into actionable plans that strengthen customer partnerships and elevate the overall customer experience across assigned accounts.
What they're looking for
- Serve as the primary point of contact for assigned customer accounts, providing clear, accurate, and timely communication
- Proactively manage customer issues and needs through resolution with coordinated internal support
- Maintain commitments and escalate risks early to prevent delays or quality concerns
- Communicate professionally and handle sensitive matters with discretion and care
- Strengthen customer trust by providing consistent, reliable, and fact‑based updates
- Document and consistently apply each customer’s preferred communication method, frequency, and format
More about this role
Position Summary
The Sales Manager plays a critical leadership role in driving revenue growth, customer satisfaction, and successful program execution across existing and new business opportunities. In this onsite role, you will translate strategic customer priorities into actionable plans that strengthen customer partnerships and elevate the overall customer experience across assigned accounts.
You will provide end-to-end leadership of customer programs and tooling projects, ensuring predictable, high-quality execution from opportunity development and project launch through qualification and production readiness. You will align commercial objectives with operational execution to deliver business results, maintain accountability, and achieve excellence throughout the complete tooling and product lifecycle.
Leveraging knowledge of plastic manufacturing processes, tooling, and component production, you will provide consultative guidance to customers, identify growth opportunities, and ensure solutions are aligned with technical capabilities, timing, quality, and commercial objectives. This position requires up to 20% travel to support customer engagement, project execution, and...
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