Find dietitians and nutritionists near you who accept insurance. We'll help you find the right dietitian nutritionist for your needs and make it affordable. Book your session today. Backed by General Catalyst.
About the role
This Business Operations role sits at the center of Fay's three-sided marketplace — payers, providers, and members — and the flywheel that connects clinical quality, payer trust, provider economics, and member retention. It works across Member Experience, Provider Operations & Growth, Clinical Operations, and Payer Operations, flexing toward whichever side of the marketplace needs the most attention at any given time.
What they're looking for
- 4+ years in business operations, strategy, chief of staff, or similar roles in high-growth startup, tech company, or consulting
- Strong analytical skills with experience working directly with data, dashboards, and reporting (SQL preferred or willingness to learn)
- Proven ability to own metrics and operating cadence in a fast-paced environment
- Strong prioritization and judgment in ambiguous, high-change environments
- Comfortable moving across functions and priorities — able to shift focus between payer, provider, and member workstreams as the business needs
- Experience working across multiple functions and managing cross-functional execution without direct authority
More about this role
About Fay
At Fay, our mission is to make nutrition a foundational pillar of preventative care, improving outcomes, accessibility, and affordability at scale. We're building AI-powered infrastructure to transform preventative healthcare. Think that's bold? We're just getting started.
Today, Fay is a three-sided marketplace connecting providers, patients, and payers to revolutionize preventative care delivery. Our b2b2c business-in-a-box solution empowers dietitians to deliver high-quality, affordable nutrition care, helps patients take control of their health, and enables payers to build healthier member populations. Nutrition is our starting point, not the finish line. The platform we're building will expand into new areas of preventative health and wellness as we grow.
We're proud to be one of the fastest-growing companies in healthtech, backed by category-defining investors like General Catalyst, Forerunner, 1984, and Goldman Sachs.
Ready to leverage AI-driven technology to transform preventative care and make a real-world impact on health? Let's talk.
This Business Operations role sits at the center of Fay's three-sided marketplace — payers, providers, and members — and the...
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