Fetch solves the package problem for apartment communities. We take property managers completely out of the package business while adding a valuable amenity for residents. Fetch accepts all packages for its partner communities at local facilities and... Backed by Capital Factory.
About the role
Fetch is growing our Product organization and we’re looking for an experienced Senior Product Manager to help build and scale the operational backbone of our community services platform. This role will focus on under-the-roof operations and service partner experience , powering Fetch’s Package, Market, Storage, and Trash services as we expand new verticals nationwide.
What they're looking for
- 8+ years of product management experience , ideally in a technology-driven business (logistics, gig-marketplace, or operations-heavy environments are a plus)
- Proven experience owning complex internal or operational products , not just customer-facing features
- Strong ability to work autonomously and cross-functionally with Engineering, Design, Operations, and Analytics to create momentum behind your projects
- Demonstrated success driving data-informed decision making , including experimentation and hypothesis testing
- Comfortable getting hands-on with data and performing ad-hoc analysis to inform product direction
- Ability to break down ambiguous problems into clear, actionable product plans
More about this role
Our Opportunity
Fetch is growing our Product organization and we’re looking for an experienced Senior Product Manager to help build and scale the operational backbone of our community services platform. This role will focus on under-the-roof operations and service partner experience , powering Fetch’s Package, Market, Storage, and Trash services as we expand new verticals nationwide.
You’ll own critical internal and service partner-facing experiences that enable our operations teams to move faster, operate more efficiently, and deliver a high-quality customer experience at scale.
- Own the end-to-end product development for core operational and service partner workflows supporting Fetch’s service offerings
- Act as the primary product partner to Central Operations and Service Partner Operations leadership
- Develop deep subject matter expertise for internal operators and service partners through research, data analysis, and hands-on discovery
- Identify high leverage opportunities and success criteria that support our strategic product roadmaps, balancing speed, quality, and long-term scalability
- Lead product discovery and delivery from ideation → discovery → development →...
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