Backed by Accel.
About the role
Fever is seeking an Assistant Site Manager for a VR experience in Denver at York Street Yards.
What they're looking for
- Act as the first point of escalation for guest concerns, resolving issues quickly and empathetically
- Ensure high levels of customer satisfaction by anticipating guest needs and creating a welcoming environment for visitors of all ages and backgrounds
- Model excellent service and engagement, maintaining strong relationships with community partners, suppliers, and corporate stakeholders
- Stay up-to-date on event schedules, ticketing updates, and special promotions to anticipate and meet guest needs
- 3+ years of experience in operations, hospitality, retail, live entertainment, franchise management, or a related industry
- An understanding of budgeting and controlling expenses and retail operations
More about this role
Hey there!
We’re Fever , the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Fever is seeking an Assistant Site Manager for a VR experience in Denver at York Street Yards.
The Assistant Site Manager (ASM) plays a key...
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