Startups · AI

Product Support Representative

Fieldguide · Remote (USA) · Remote

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About Fieldguide

Fieldguide is the agentic AI platform for audit and advisory firms. Field Agents run planning, testing, and review—trusted by 50% of the top 100 firms. Backed by Bessemer.

About the role

As a Product Support Representative at Fieldguide, you will be an integral member of our go-to-market team, helping build our support function. You will provide customers with world-class support built to maximize our customers’ return on investment quickly and continuously. As a trusted expert on the Fieldguide platform, you will partner closely with firms to ensure their ongoing success with Fieldguide. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.

We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.

We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.

As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We...

Read the full posting on Fieldguide's site ↗

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