Startups · AI

Developer Success Engineer

Finch · San Francisco, New York City · Hybrid

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About Finch

Backed by Techstars.

About the role

We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work . To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.

What they're looking for

  • Scale developer adoption, helping customers integrate with the Finch API across hundreds of integration providers
  • Conduct ongoing architectural assessments of customers' employment data pipelines and recommend changes to reduce friction, improve reliability and optimize their own user onboarding performance
  • Identify patterns in customer feedback, usage trends, and pain points, then partner with Product and Engineering to prioritize improvements and build solutions
  • Troubleshoot and optimize API authentication and authorization flows, particularly OAuth, across diverse customer environments
  • Develop and maintain internal and external workflows, processes, and tooling that strengthen the DSE function and scale customer insights
  • Advance Finch's developer documentation and resources so that integrating with Finch is as self-serve as possible
More about this role

About Finch

We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work . To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.

Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.

About Our Team

We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.

We come from a diverse set of...

Read the full posting on Finch's site ↗

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