Octave is a modern online therapy solution creating a new standard for mental health with individual, couples & Family therapy that works with insurance. Backed by Felicis.
About the role
Octave is looking for a Sr. Business Operations Manager & Network Optimization to lead the analytical and strategic work behind Octave’s provider network. This role will determine where we need supply, identify how to improve provider utilization and retention, and evaluate the network and growth investments that will expand access and strengthen performance across markets, payer panels, and service lines.
What they're looking for
- 7+ years of experience in management consulting, business operations, strategy and operations, analytics, or a comparable field. Familiarity with healthcare compliance and data privacy regulations is a plus
- A track record of structuring ambiguous problems, analyzing complex data, and translating findings into practical recommendations and measurable results
- Strong quantitative and financial acumen, including advanced Excel or Google Sheets modeling and experience with business cases, forecasting, or performance analysis
- Experience leading cross-functional initiatives and influencing stakeholders without direct authority
- Exceptional organization and follow-through, with the ability to manage multiple priorities in a dynamic environment
- Crisp written and verbal communication, including executive presentations that clarify insights, tradeoffs, and recommended actions
More about this role
Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
Octave is looking for a Sr. Business Operations Manager & Network Optimization to lead the analytical and strategic work behind Octave’s provider network. This role will determine where we need supply, identify how to improve provider utilization and retention, and evaluate the network and growth investments that will expand access and strengthen performance across markets, payer panels, and service lines. You will serve as a strategic partner to leaders across Operations, Clinical, Growth, Finance, Product, and Data. You will turn complex questions into clear insights and recommendations, then work across teams to translate those recommendations into measurable results....
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