Powered by the most accurate device fingerprinting technology, Fingerprint enables engineers to prevent fraud, improve user experiences, and better understand their traffic. Backed by Craft Ventures.
About the role
We are seeking an experienced and dynamic Strategic Customer Success Engineer to join our team. In this role, you will be the technical point of contact for our enterprise customers, ensuring they receive maximum value from our products and services. You will collaborate closely with our Customer Success Managers, Sales, Product, and Engineer teams to deliver tailored solutions that meet the unique needs of our most strategic clients.
What they're looking for
- 10+ years of experience in a customer success, professional services, or solutions engineering role, preferably within a SaaS or enterprise software environment with a focus on large accounts
- Strong hands-on JavaScript experience in a professional environment, especially in debugging or building integrations
- Experience working with RESTful APIs and other web services
- Strong SQL skills, PostgreSQL experience preferred. It's used regularly to debug issues and to surface insights into customer usage and integration behavior
- Familiarity with software development lifecycles and modern API architectures
- Experience with at least one of our supported SDK languages (Go, Node.js, Python, PHP, C#, Java) is preferred
More about this role
Fingerprint empowers enterprises to detect and stop online fraud with the world’s most accurate device intelligence. We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and Booking.com.
Fingerprint is a globally dispersed, 100% remote company. We were named on on the 2026 Forbes Best Startup Employers list and ranked #803 on the 2026 Inc. 5000 list of America’s fastest-growing private companies.
We have raised $77M and are backed by Craft Ventures ( Tesla, Facebook, Airbnb ), Nexus Venture Partners ( Postman , Apollo.io, MinIO , Druva) and Uncorrelated Ventures ( Redis, Rollbar, Gradle ).
We are seeking an experienced and dynamic Strategic Customer Success Engineer to join our team. In this role, you will be the technical point of contact for our enterprise customers, ensuring they receive maximum value from our products and services. You will collaborate closely with our Customer Success Managers, Sales, Product, and Engineer teams to deliver tailored solutions that meet the...
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