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IT Support Specialist

Finix · San Francisco · On-site

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About Finix

Finix is a payments technology provider enabling businesses to accept and send payments online or in person. Backed by Insight and Lightspeed.

About the role

We're looking for an IT Support Specialist who thrives at the intersection of security, compliance, and seamless employee experience. You'll own the systems and processes that keep our team productive and our environment secure, from the moment a new hire's MacBook is provisioned to the day a device is retired. You'll be a key player in maintaining our compliance posture while ensuring our tools and infrastructure scale with the company.

What they're looking for

  • 3–5+ years of IT operations experience in a Mac-first environment
  • Hands-on expertise with Atlassian, Kandji, Okta, and Palo Alto Networks
  • Strong understanding of employee lifecycle processes and their security implications
  • Experience supporting compliance frameworks (SOC 2, ISO 27001, or similar)
  • Comfortable writing shell scripts or Python to automate repetitive tasks
  • Startup or high-growth experience a plus — you're used to building, not just maintaining
More about this role

About Finix

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.

To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

We're looking for an IT Support Specialist who thrives at the intersection of security, compliance, and seamless employee experience. You'll own the systems and processes that keep our team productive and our environment secure, from the moment a new hire's MacBook is provisioned to the day a device is retired. You'll be a key player in maintaining our compliance posture while ensuring our tools and infrastructure scale with the company.

This is an in-office role.

  • Device Lifecycle Management: Own end-to-end Mac device management using Kandji. You will be responsible for provisioning, enrollment, configuration, patch management, and secure decommissioning to ensure every device...

Read the full posting on Finix's site ↗

Information Technology

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