Startups · AI

Strategic Account Lead

firmus · San Francisco, California, United States · On-site

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About firmus

Your AI ally in preconstruction clarity — Actionable insights to reduce risk and elevate project quality for GCs, Architects, and Developers.

About the role

This is a commercial leadership role spanning account ownership, capacity commercialisation , and cross-functional delivery orchestration. Accounts are supported by a dedicated coverage pod — Solution Architecture, Customer Success, Technical Program Management, and Engineering, R eporting directly into the Vice President, North America, you will translate customer AI compute roadmaps into structured, GPU capacity commitments, working closely with capacity planning, network engineering, and delivery teams to...

What they're looking for

  • Own end-to-end account leadership for Firmus’s largest GPU capacity customers, acting as the primary commercial point of contact and executive-level relationship owner
  • Identify and execute account growth opportunities as customer compute needs scale, while maintaining clear executive reporting on strategic account health, pipeline, capacity utilisation , and risk
  • 10 + years in strategic account management, enterprise/complex sales, or commercial leadership in cloud infrastructure, data centre , semiconductor, or AI compute markets
  • Direct experience selling, negotiating, or managing large-scale GPU/compute capacity contracts, ideally with a hyperscaler, neocloud, or AI infrastructure background
  • Strong technical fluency in GPU infrastructure, able to speak credibly to customers on capacity planning, deployment timelines, networking architecture, and power and data centre constraints
  • Track record of operating with significant autonomy in ambiguous, high-growth environments
More about this role

Firmus Technologies

Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific.

Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability. At Firmus, we are unique in our approach. We design, build, and operate a new class of digital infrastructure – the AI Factory. Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction. For our customers, this approach allows us to make every watt count and deliver low-cost AI tokens globally.

Firmus AI Cloud

Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale to customers.

It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings. With an ever-growing suite of services and applications, we are committed to delivering a cloud experience that is market-leading,...

Read the full posting on firmus's site ↗

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