Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Five9 is looking for a Learning Experience Designer to join the Revenue Enablement team and help design learning experiences that help commercial sales professionals build capability, improve performance, and drive business results. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Design and develop engaging learning solutions, performance support tools, and sales enablement content — for global audiences, with guidance from senior team members
- Apply instructional design methodologies and adult learning principles — to create impactful learning experiences and build your performance consulting skills along the way
- Own defined projects and contribute to larger ones across the development lifecycle — from analysis and design through storyboarding, development, implementation, and evaluation
- Support learning needs analyses — and help translate business requirements into effective learning strategies
- Partner with senior team members as an internal consultant — helping identify performance gaps and recommend learning and non-learning solutions
- Contribute to measurement and evaluation plans — that assess learning effectiveness and business impact
More about this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is looking for a Learning Experience Designer to join the Revenue Enablement team and help design learning experiences that help commercial sales professionals build capability, improve performance, and drive business results.
This role works alongside business leaders, subject matter experts, and experienced learning professionals across the globe to build solutions that support sales enablement initiatives — from needs analysis through evaluation. The right candidate brings a solid instructional design foundation, creativity, and strong organizational skills to deliver learning programs that move the needle on real business outcomes, not just completion counts.
Key responsibilities
LEARNING DESIGN & DEVELOPMENT
- Design and develop engaging learning...
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